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Looking for a quote for your CATI project?
Call us at 020 3984 7944 or use the Contact form below .
Forefront Connect:Forefront Connect is a new remote call centre established to meet the growing demand for market research in the current crisis, as governments and commercial organisations seek to understand how opinion is changing in a fast-moving environment. We can operate entirely remotely, using a Computer Assisted Telephone Interview (CATI) system. In this economic climate, our initial recruitment round has been significantly over subscribed with seven quality applications for each position. With a track record of quickly scaling up and managing call centre operations, we are in a position to provide capacity for your next project at speed.
- Fieldwork for research programmes on a UK nationwide and localised basis
- Data supply and validation
Our credentials:We delivered large scale data collection campaigns including for the European Parliament Elections 2014, Scottish Referendum 2014, General Election 2015 and EU Referendum 2016, supplying our clients with the high-quality data they needed to develop their models. To service these campaigns, we scaled up a call centre operation from 2 operatives to 150 in three months. Over the course of these campaigns we completed over 350,000 surveys on a constituency and nationwide basis, with survey lengths between 5 and 30 minutes.
Working with us:
- Write up a project plan, in which will look at how quickly we can get your project up and running; how many agents required; pricing estimate; and an estimated time for completion of the project.
- Write up an SLA, and sign NDA’s in order to ensure confidentiality
Mid-June 2020 we can offer 50 well trained Market Research Agents.
Running at full capacity we can manage 400 full time agents on the phones. We will require at least 6 weeks lead time to achieve this volume of agents.